drYp Terms & Conditions
Effective date:
DEFINITIONS
“Studio”, “drYp”, “we”, “us” or “our” means drYp Studios, its owners, directors, employees, instructors, contractors, and representatives.
“Website” means the official drYp website.
“App” means the drYp booking application and client portal operated through Mindbody.
“Class”, “Classes”, “Workshop”, “Training” or “Event” means any yoga, fitness, mobility, recovery, wellness, breathwork, sauna, cold plunge or educational session provided by drYp.
“Wellness Facilities” means all sauna facilities, cold plunge/ice baths, changing areas, showers, and associated recovery facilities.
“Member” means any individual who creates an account, books a service, purchases a membership or attends drYp.
“Membership”, “Package”, “Pass”, or “Subscription” means any recurring or non-recurring pricing option sold by drYp.
“Fees” means any membership fee, package fee, cancellation charge, retail purchase, or other payment owed to drYp.
“Terms”, “Terms & Conditions” or “T&Cs” means this agreement.
The singular shall include the plural where appropriate.
ACCEPTANCE OF TERMS
2.1 By accessing our Website, App, booking platform or attending drYp, you confirm that you accept and agree to comply with these Terms & Conditions.
2.2 These Terms apply regardless of whether you choose to register for an account.
2.3 drYp reserves the right to amend these Terms at any time without notice. Updated versions will be published on our Website or booking platform.
2.4 Continued use of our services following any updates constitutes acceptance of the revised Terms.
ACCOUNT CREATION & ONLINE SERVICES
3.1 You warrant that all information provided when creating an account is accurate, current
and complete.
3.2 You agree to maintain and update your account details where necessary.
3.3 You must not impersonate another person or use false information.
3.4 You are responsible for maintaining the confidentiality of your account login details.
3.5 drYp reserves the right to suspend or terminate accounts suspected of fraudulent,
abusive or unlawful activity.
HEALTH & SAFETY WAIVER
4.1 All Members must complete and sign the drYp Health & Safety Waiver before attending any class, workshop, sauna session, cold plunge session, treatment, or event.
4.2 It is the Member’s responsibility to ensure:
They have read and understood the waiver.
They are physically fit to participate.
They seek medical advice where appropriate.
4.3 Participation in hot yoga, sauna, and cold plunge activities carries inherent risks
including:
Dehydration;
Dizziness;
Burns;
Fainting;
Slips and falls;
Muscle strain;
Cardiac complications;
Serious injury or death.
4.4 By attending drYp, you voluntarily assume all associated risks.
4.5 drYp staff and instructors are not medical professionals and cannot assess medical suitability for participation.
4.6 Members should not participate if suffering from:
Heart conditions;
High or low blood pressure;
Respiratory conditions;
Neurological conditions;
Infectious illness;
Pregnancy without medical approval;
Any condition affected by heat or cold exposure.
4.7 Members must immediately stop participation if feeling dizzy, faint, nauseous, or unwell.
4.8 drYp reserves the right to refuse participation where safety concerns exist.
BOOKINGS & PAYMENTS
5.1 All classes and wellness sessions must be booked in advance through Mindbody unless otherwise stated.
5.2 Pre-booked sessions must be paid for in advance.
5.3 We are a cashless business. Payments may be made using major debit or credit cards.
5.4 By storing payment details or making a booking, you authorise drYp to charge your card for:
Membership fees;
Packages;
Retail purchases;
Late cancellation fees;
No-show charges;
Outstanding balances.
5.5 Pricing and availability are subject to change without notice.
MEMBERSHIPS
6.1 Memberships are personal to the named Member and are non-transferable.
6.2 Memberships automatically renew unless cancelled in accordance with these Terms.
6.3 Memberships may include:
Unlimited classes;
Limited monthly classes;
Sauna and cold plunge access;
Introductory offers;
Promotional pricing;
Single studio access.
6.4 Membership benefits, pricing, and expiry periods are shown at the point of purchase.
6.5 Unused classes do not roll over unless expressly stated.
6.6 Introductory memberships and promotional offers are limited to one per person unless otherwise authorised by drYp.
SINGLE STUDIO MEMBERSHIPS
7.1 Single Studio Memberships grant access only to drYp Loughton unless expressly stated otherwise.
7.2 Memberships may contain:
Monthly usage limits;
Minimum commitment periods;
Promotional rates.
7.3 Promotional or discounted memberships may carry a minimum commitment term.
7.4 Cancellation during a minimum term is not permitted unless required by law.
7.5 Members who cancel certain promotional memberships may not be eligible to repurchase them in the future.
7.6 drYp reserves the right to apply a rejoining or administration fee for cancelled memberships reinstated at a later date.
BILLING, FAILED PAYMENTS & FREEZES
8.1 Membership fees are collected automatically via Mindbody on the recurring billing date.
8.2 Members are responsible for maintaining valid payment details.
8.3 Failed payments may result in:
Membership suspension;
Additional administration fees;
Referral to debt collection services where legally permitted.
8.4 Membership freezes:
Require a written request via info@drypstudios.co.uk;
Require a minimum 48 hours' notice before the billing date;
Cannot be backdated;
May incur administration fees.
8.5 Medical freezes may require supporting medical documentation.
8.6 drYp reserves the right to pause memberships during temporary closures outside our control.
CLASS BOOKINGS, LATE CANCELLATIONS & NO SHOWS
9.1 Members must check in upon arrival using the designated check-in system.
9.2 Failure to check in may result in a no-show charge.
9.3 Standard class cancellation policy:
Cancellations must be made at least 12 hours before class start time unless otherwise stated.
9.4 Late cancellations may result in:
Loss of class credit;
A late cancellation fee.
9.5 No-shows may result in:
Loss of class credit;
A no-show fee.
9.6 Late cancellation and no-show charges may automatically be charged to the payment method on file.
9.7 Members arriving more than 5 minutes late may be refused entry for health and safety reasons.
9.8 Waitlists may operate for fully booked classes. Members added from a waitlist are subject to normal cancellation terms.
SAUNA & COLD PLUNGE TERMS
10.1 Sauna and cold plunge use is entirely voluntary and undertaken at the Member’s own risk.
10.2 Sauna use is not recommended during pregnancy.
10.3 Members with health concerns should seek medical advice before participation.
10.4 Breath-holding, hyperventilation, or unsafe cold exposure practices are prohibited.
10.5 Members must follow all staff instructions and posted safety guidance.
10.6 drYp may impose usage time limits for safety reasons.
10.7 drYp reserves the right to refuse access to wellness facilities where safety concerns arise.
WORKSHOPS, COURSES & TRAININGS
11.1 Workshops and events may carry separate cancellation policies stated at the point of booking.
11.2 Less than 24 hours' notice may result in no refund or credit.
11.3 Deposits for teacher trainings, immersions, or courses are non-refundable.
11.4 drYp reserves the right to cancel or reschedule workshops, trainings, or events where necessary.
11.5 If drYp cancels an event, a refund or transfer option will be offered.
11.6 drYp is not responsible for additional travel, accommodation, or external expenses incurred by Members.
PRIVATE SESSIONS & TREATMENTS
12.1 Private sessions and treatments require advance booking.
12.2 Treatment cancellations within 24 hours may be charged in full.
12.3 Private session cancellations with less than 48 hours' notice may not be refunded.
12.4 Rescheduling is subject to the instructor or therapist's availability.
RETAIL & GIFT CARDS
13.1 Retail products may be exchanged within 14 days if unused and in original condition.
13.2 Faulty products may be repaired, exchanged or refunded in accordance with UK consumer law.
13.3 Gift cards:
Are non-refundable;
Cannot be exchanged for cash;
Expire 12 months from purchase unless otherwise stated;
Are treated like cash and cannot be replaced if lost or stolen.
13.4 drYp reserves the right to refuse gift cards suspected of fraud or tampering.
STUDIO RULES & ETIQUETTE
14.1 Respectful behaviour toward staff and Members is required at all times.
14.2 Abusive, threatening, intimidating or discriminatory conduct will not be tolerated.
14.3 Appropriate athletic clothing must be worn.
14.4 Shoes are not permitted in studio practice areas.
14.5 Towels are mandatory during hot yoga sessions.
14.6 Mobile phones must remain silent during classes.
14.7 drYp reserves the right to refuse entry due to intoxication, hygiene concerns or misconduct.
PERSONAL BELONGINGS
15.1 Personal belongings are brought into the Studio at the Member’s own risk.
15.2 drYp accepts no responsibility for loss, theft or damage to personal property.
15.3 Lockers and storage facilities are provided for convenience only.
15.4 Lost property may be disposed of or donated after 7 days.
INTELLECTUAL PROPERTY
16.1 All website content, branding, logos, materials, videos, text, and images remain the property of drYp or its licensors.
16.2 Content may not be copied, reproduced, distributed, or commercially exploited without written permission.
16.3 By submitting content to drYp, you grant drYp a worldwide, royalty-free licence to use such content for business and marketing purposes.
LIMITATION OF LIABILITY
17.1 drYp provides services and facilities on an “as is” and “as available” basis.
17.2 drYp shall not be liable for:
Indirect or consequential loss;
Loss of profits or business;
Loss of data;
Technical interruptions;
Delays outside our control.
17.3 Nothing in these Terms excludes liability for death or personal injury caused by negligence where such liability cannot legally be excluded.
17.4 Participation in all activities is undertaken entirely at the Member’s own risk.
DATA PROTECTION
18.1 drYp processes personal information in accordance with UK GDPR and applicable data protection laws.
18.2 By creating an account or making a booking, you consent to the storage and processing of your data for operational and marketing purposes where consent is provided.
COMPLAINTS & ENQUIRIES
19.1 Any complaints or enquiries should be submitted to: info@drypstudios.co.uk
19.2 We aim to respond to all enquiries within 5 working days.
GOVERNING LAW
20.1 The laws of England and Wales govern these Terms & Conditions.
20.2 Any disputes arising shall be subject to the exclusive jurisdiction of the English courts.
drYp Liability Waiver & Assumption of Risk Agreement
By booking or attending any class, workshop, sauna session, cold plunge session or event at drYp, I acknowledge and agree that:
Participation in hot yoga, heated exercise, sauna use, and cold plunge exposure involves inherent physical risks;
Exposure to extreme temperatures may result in dehydration, dizziness, burns, fainting, cardiac complications, serious injury or death.
I am voluntarily participating entirely at my own risk;
I confirm I am physically fit to participate.
I understand drYp staff and instructors are not medical professionals;
I will stop participation immediately if I feel unwell.
I release drYp, its owners, employees, instructors, and contractors from liability except where caused by proven negligence or where liability cannot legally be excluded under English law.
By attending drYp, I confirm that I have read, understood, and agreed to these Terms & Conditions and Liability Waiver.